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Refund policy

Return and Refund Policy

Last updated: October 10, 2026

At thefastlanefishing, we accept returns and exchanges for eligible products, including when you change your mind. This policy applies to orders delivered within the United States.

Return window and eligibility

You may request a return within 30 calendar days after receiving your order.

For change-of-mind returns, items must be unused, in their original condition, and include all accessories, tags, and original packaging. Please provide your order number or another proof of purchase.

These condition requirements do not apply to products received damaged, defective, or incorrect.

How to request a return

Email support@thefastlanefishing.com with:

  • Your order number.

  • The item you wish to return or exchange.

  • The reason for your request.

  • Photos of the issue, where possible, if the item arrived damaged, defective, or incorrect.

We aim to respond within 24 hours and will provide the next steps and return instructions.

Please contact us before sending your package so we can confirm the return details. Returns are made by mail and must be shipped within 14 calendar days after receiving our return instructions.

Return address:

L.C Innovations Group LLC — Warehouse
20 Linden Avenue East, Unit B
Jersey City, NJ 07305
United States

Package items securely. We recommend using a tracked shipping service and keeping your proof of postage.

Return shipping costs

Change-of-mind returns: you are responsible for arranging and paying for return shipping. The cost depends on the carrier and service you choose.

Damaged, defective, or incorrect items: thefastlanefishing covers the necessary return shipping costs. Contact us first so we can arrange a prepaid label or another return solution at no cost to you.

Restocking fees: we do not charge restocking fees.

Damaged, defective, or incorrect items

Please inspect your order upon delivery and contact us as soon as you discover a problem.

We will assess the issue and arrange an appropriate replacement or refund. You will not be charged return shipping costs for an item received damaged, defective, or incorrect.

The change-of-mind return window does not limit any applicable statutory rights concerning defective or nonconforming products.

Exchanges

We accept exchanges for eligible items under the same return window and condition requirements described above.

To request an exchange, email support@thefastlanefishing.com with your order number and the replacement item you would like.

Exchanges are subject to availability. We will confirm availability, any price difference, and the next steps before you send your return. If the requested replacement is unavailable, you may choose a refund for an eligible return.

For change-of-mind exchanges, you are responsible for return shipping costs. For exchanges involving damaged, defective, or incorrect items, we cover the necessary return shipping costs.

Refunds

After receiving your return, we will inspect it and notify you of the outcome within 5 business days, Monday to Friday. If a refund is declined, we will explain the reason.

Approved refunds are issued to your original payment method within 5 business days after approval, Monday to Friday.

Refunds include the amount paid for the returned products and applicable taxes. Original delivery is free, so there is no original shipping charge to refund, and we do not deduct an original delivery charge from your refund.

Customer-paid return shipping costs for change-of-mind returns are not reimbursed.

Your bank or payment provider may require additional time to display the refund. If you have not received it after the stated processing period, contact support@thefastlanefishing.com.

Your consumer rights

This policy does not exclude or limit any mandatory consumer rights under applicable law.

Contact and business information

Store: thefastlanefishing
Legal business name: L.C Innovations Group LLC
Company registration number: 2023-001369429
Business address: 30 N Gould St, Sheridan, WY 82801, United States
Email: support@thefastlanefishing.com
Phone: +1 256-860-1364

Customer service hours — Eastern Time (ET):

  • Monday to Friday: 9:00 AM–5:00 PM.

  • Saturday and Sunday: 11:00 AM–4:00 PM.

We aim to respond to inquiries within 24 hours.

You can also reach us through our Contact page.

Please send product returns to the Jersey City warehouse listed above.